Frequently Asked Questions

We do not offer returns, as so many of our orders are custom. However, if any part of your order is broken or damaged, we will remake and reship at no cost.

5-7 business days

Please reach out to us and we will file a claim to the shipping carrier and work with you to get the item(s) you ordered remade and reshipped.

Please contact us within 24 hours of purchasing and we will do our best to cancel for you.

Absolutely! Each customizable product has options you can select from on its product page.

Yes! Please refer to our Faire direct link for wholesale. https://saltyspouseglassware.faire.com.